Refund Policy

A legal disclaimer

Changed your mind? No problem.

Get what you love and return what doesn’t work out.
We offer flexible return options when shopping online or in store.
Online returns and exchanges are accepted within 30 days, expense such as shipping cost and any other additional expense will be pay by you. Don’t forget to include your full order invoice!

(for Online Orders) In the offer to be returned together in order to receive a full refund.

What to include in the Refund Policy

Promotional Return Rules

No returns on promotional items. Final Sale

This applies to all “Buy One, Get One” style promotions, including:

Buy 2 Get 1 Free
Buy 1 Get 1 Free
Buy 1 Get 1 50% Off
Buy 1 Get 1 for 1¢, 10¢, $1, $5, or $10
Buy at discount percent % (10% and up)

Items must be returned unwashed, unworn, undamaged, and with tags attached, accompanied by the invoice.

PayPal, Apple Pay, and Virtual Visa
To receive a refund back to your original payment method, return must be made by mail, shipping cost and any other additional expense will be your responsibility, pay by you.

Buy Now Pay Later (Instalment Payments)
Online-store returns are eligible for store credit only. Klarna, Affirm, Shopy, Sizzle or any other Buy now pay Later apps or option accounts cannot be refunded.

Final sale rules and promotional return conditions listed above also apply to online-store purchases.

Damaged or Defective Items

If you received a damaged or defective item, please contact Customer Support at:
@www.tntrendz.com
Include your order number and a photo of the damaged item. We will assist you with a replacement if available.

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What to include in the Refund Policy

Payment Method Return Guidelines

Items must be returned unwashed, unworn, undamaged, and with tags attached, accompanied by the invoice.

PayPal, Apple Pay, and Virtual Visa
If refunds will be issued to a merchandise card, or same payment method that was used online.
To receive a refund back to your original payment method, return must be made by mail.

Buy Now Pay Later (Instalment Payments)Online-store returns are eligible for store credit only. Klarna, Affirm, Shopy, Sizzle or any other Buy now pay Later apps or option accounts cannot be refunded.

Damaged or Defective Items

If you received a damaged or defective item, please contact Customer Support at:
@https://threadzntrendz.com
Include your order number and a photo of the damaged item. We will assist you with a replacement if available.

Website Security

We prioritize your safety while shopping online. That’s why we use Secure Socket Layer (SSL) technology to encrypt any data you share with us. When SSL is active, you’ll see a padlock icon in your browser’s address bar. Clicking it gives you more info about the site’s SSL certificate.

You’ll also notice the URL begins with “https:” instead of the usual “http:”, letting you know your connection is secure.

Payment Options

We want your shopping experience to be seamless. Therefore, we have several payment options for you to choose from:

Credit Cards:

Visa Debit

Visa

Mastercard

American Express

Others*:

Apple Pay

Google Pay

Klarna

Paypal